Return Policy

Return Policy:

Products can not be returned without the prior written approval (RAR) of AGING GRACEFUL AT HOME Merchandise must be no older than thirty (30) days past the date of invoice. Return of customer cancellation or sales error will be accepted with Return Authorization Request (RAR) in new salable condition (a 20% restocking fee on LTL items only) Return freight charges are the customer’s responsibility. Returned product which is damaged, used, or otherwise not in salable condition, will not be eligible for credit. Shipping and sales errors as a result of AGING GRACEFUL AT HOME may be returned for full credit. Credit will be issued upon inspection and approval of returned material. Lavatories drilled for custom bowl location are not returnable. Non-stock furniture, custom and semi-custom items are not returnable.

Damaged Merchandise: If the merchandise, upon arrival, is damaged, please refuse delivery and contact AGING GRACEFUL AT HOME Request for credit due to concealed damage must be received no later than seven (7) days from date of delivery. Request after seven (7) days will not be eligible for return and credit will not be issued. Merchandise shipped to your store and then subsequently shipped to your customer on your truck, will not be eligible for return or credit. Defective returns are governed by manufacturer’s product warranties.

Limitation of Liability: AGING GRACEFUL AT HOME’s liability for any and all claims of any kind, including negligence, for any loss or damage arising out of, connected with or resulting from AGING GRACEFUL AT HOME’s performance or breach of the terms hereof shall, in the aggregate, not exceed the purchase price of the particular product. IN NO EVENT SHALL AGING GRACEFUL AT HOME BE
LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OR ARISING OUT OF PERFORMANCE OF OR FAILURE TO PERFORM ITS OBLIGATIONS HEREUNDER, WHETHER OR NOT AGING GRACEFUL AT HOME HAD BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

Severability: If any portion or provision of these terms applicable to any situation or circumstances is held invalid, the remainder of these terms or the remainder of such provision (as the case may be), and the application thereof to other situations or circumstances shall not be affected thereby.

Waiver: Waiver by AGING GRACEFUL AT HOME of any breach of these provisions shall not be construed as a waiver of any other breach.

Assignment: None of the BUYER’s rights under these terms shall be assigned or otherwise transferred by the BUYER to any other person, whether by operation of law or otherwise, without AGING GRACEFUL AT HOME’s prior written approval.

Law and Arbitration: These terms are governed by the laws of the State of Minnesota. Any controversy or claim arising out of or relating to these terms or the breach hereof shall be finally settled by arbitration in accordance with the prevailing commercial rules of the American Arbitration Association, and the parties shall have the right to take depositions and obtain discovery regarding
the subject matter of the arbitration as if the subject matter of the arbitration were pending in a civil action before a Superior Court of the State of Minnesota. Pending decision by the arbitrator(s), the parties shall diligently proceed pursuant to the terms and conditions hereof. The award of arbitrator(s) shall be final, binding and conclusive on the parties hereto and their successors and assigns.

Entirety of Agreement: These terms are intended as a complete and exclusive statement of the terms and conditions of their agreement. No other terms and conditions, whether contained in BUYER’s purchase order, shipping release or elsewhere that are inconsistent with, additional to, or different from the terms and conditions herein shall be binding upon AGING GRACEFUL AT HOME unless specifically agreed by AGING GRACEFUL AT HOME in writing.

Assent: Receipt by BUYER of acceptance of the order or receipt of the products without prompt objection to the terms and conditions herein set forth, constitutes acceptance by BUYER of these terms and conditions.


Teak shower seats:

All stock Teakworks4u products carry a 30-day money back guarantee. Please contact AGING GRACEFUL AT HOME for a return authorization. Products are also guaranteed against manufacturing defects for one full year. Custom crafted pieces are non-refundable but are guaranteed against manufacturing defects for a full year. If you aren’t satisfied with the fit of your custom piece, Teakworks4u will work with you to correct the problems.

Any questions on returns please contact returns@aginggracefulathome.com

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